General Information
What is Atelier Rael?
Atelier Rael is a boutique Pilates studio offering personalised reformer Pilates sessions designed to improve strength, posture, flexibility, and overall well-being in a calm, intimate environment.
Where are you located?
Our studio is located within Adeva Spa. To access it, please take the escalator from Level 5 to Level 6.
Classes & Programs
What types of classes do you offer?
We offer:
Each session is thoughtfully designed to suit different fitness levels and goals.
Are your classes suitable for beginners?
Yes, our classes are beginner-friendly. Our instructors provide guidance and modifications to ensure a safe and comfortable experience for all levels.
Can pregnant clients join group classes?
For safety reasons, pregnant clients are unable to join group classes. Private sessions are available for those who wish to continue exercising during pregnancy.
How long is each class?
Each session typically lasts 50–60 minutes.
Bookings & Preparation
How do I book a class?
All classes can be booked through our online booking system via the website.
Do I need to prepare anything before my class?
Yes, please ensure that:
This will help ensure a smooth check-in experience.
First-Time Clients
What should I expect for my first class?
Your instructor will guide you through the fundamentals of reformer Pilates, including equipment usage and proper form. The session will be adjusted to your individual fitness level.
What should I wear?
Comfortable, form-fitting activewear is recommended.
Are grip socks required?
Yes, grip socks are mandatory for all classes for hygiene and safety purposes. They are available for purchase at the studio if needed.
Studio Policies
No-Show & Late Cancellation Policy
(Effective 19 May 2025)
To ensure fairness and better class access for all clients, please take note of the following:
Late Cancellation
Cancellations made less than 12 hours before class will result in a 1-session deduction.
No monetary penalty applies.
No-Show
If you miss a booked class without prior cancellation:
The $25 fee must be settled before new bookings can be made.
Late Arrival
Clients arriving more than 5 minutes late will be refused entry and treated as a late cancellation (1-session deduction). This is to ensure your safety and maintain the flow of the class.
Health & Safety
Is Pilates suitable for injuries or medical conditions?
Pilates can be beneficial for many conditions. However, please inform your instructor of any injuries or concerns prior to class. If necessary, consult a healthcare professional before attending.
Packages & Payments
Do you offer trial packages?
Yes, we offer introductory trial packages for new clients who would like to experience our studio before committing to a full package.
Do packages have expiry dates?
Yes, all packages come with a validity period. Please refer to your selected package for full details.
Contact & Support
How can I contact Atelier Rael?
You may reach us via WhatsApp, phone, or through the contact form on our website.
Friendly Reminders
To ensure a smooth and enjoyable experience, please take note:
Ready to Get Started?
Experience personalised Pilates in a calm, boutique setting.
Start with our Trial Offers:
👉 Book your first class today and begin your wellness journey with Atelier Rael.
